CompUSA.com

CompUSA.com is a ShopWiki Approved store. (What is an Approved Store?)

• 

  Rating: 5/5

  Okay, after reading all these negative reviews that honestly shouldn't be negative reviews, I had to say something. First things first, Recently bought a WD 200G 8M cache drive for my cousin this week. Rebate deal and all. Great buy. No issues. Only problem was trying to walk my cousin through installing it over AIM. Not fun as he's not so technically proficient. Took me 8 hrs. I won't go into the details. Down to the nitty gritty. I buy often from Compusa. My friends buy from them. I've never had any problems. The reason I don't have problems is that I know what i'm getting into when i purchase from them. They state up front that they have a restocking fee and what their return policy is. How can customers be so PO'ed when they realize it is their own mistake for buying the wrong things and knowing the return policy? Take for ex. Jbrown561, He states he is a computer consultant. So long as they did not deceive him about the restocking fee, I don't see how he can justify his complaints. As for mecknyar, IF what he is saying is the truth, something is extremely screwed up there. I would probably never shop at Compusa again if I were him. Makes me think that possibly some unscrupulous employee repackaged a returned opened item with crap hardware inside it. Scary. As for the restocking fee, I have to agree that a 15% restocking fee really does suck. I do not recommend CompUSA for those ppl who don't know what they are buying and tend to return things alot. As for the rebates, I don't like rebates but some of the best deals are with them. I believe the rebates are simply a data collection scheme. One thing for those doing rebates, make sure you protect yourself. Make copies of your receipts, upc barcodes, and rebate forms in case they somehow get lost. They will honor any rebates so long as you have the proper paperwork. I scan mines in so I can email them for faster processing. I have only had to email scans once. Also, CompUSA tends to be a bit slow on the rebates but they will come eventually. They also never harass you to buy warranties. As for the online shopping at compusa.com, I have never shopped online with them.