BoatersWorld.com

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  • www.epinions.com

    Rating: 1/5

    Worst shopping experience I have ever had in my life. I ordered a trolling motor in April 2006 to ship in 7 to 14 days. Okay, I guess I can wait that long. Order placed-- 14 days later not shipped, called and was told by someone I could hardly understand (boy was that an experience, thought I was in another country)2 more weeks to ship, darn. Not happy but waited this long so---- okay. Four weeks, not shipped, Same deal. Called-- now it's only 2 to three more weeks out, YEEHAW, ain't this fun!!!! I have waited 5 weeks now to ship. Oh look, whats this? Same trolling motor? Free Shipping? $89.00 less? Boatersworld.com you just lost me never to see me again!!!! I wish there was A minus check mark you could give them. I'll order mine from trollingmotordoctor.com

  • www.epinions.com

    Rating: 1/5

    In store purchases are OK unless you need to special order. Ordered a Life raft in Feb and didn't get delivery in store (East Coast USA) until late May. They never once called me to tell me it was in. I called several times and now I know it was in the store but nobody bothered to look when I called. Should have learned but since I had Capt Club points, used them to order a dock wheel. Called and they told me it was delivered to store (4 weeks later) but when I got there, it had not arrived and has been on back order for two weeks now. I WILL NEVER ORDER FORM BOATERS WORLD AGAIN!!!!!

  • www.epinions.com

    Rating: 1/5

    Purchased a trolling motor from them, they sent me the wrong one. Customer service gave me a hard time, and returning the item was a hassle even though it was their mistake. I will never do business with them...

  • www.epinions.com

    Rating: 2/5

    I also have not had a great experience with Boatersworld.com. I placed an order online for white internal bilge paint and got grey. I swear I ordered white on their website but all records show grey. So it is possible it's my fault but I really don't think so as I was sure I ordered white. Trying to exchange the grey for white with them now. Still waiting to see how they assist me or don't assist me.

  • www.epinions.com

    Rating: 5/5

    We purchased an Igloo Max cooler last summer prior to our Orcas Island vacation because we were impressed with the product and its capacity. Over the holidays this past year we used the cooler inside the house to help hold holiday food items that...

  • www.epinions.com

    Rating: 1/5

    I have purchased items over the internet from Boatersworld.com for a little over a year now. I have been happy with them although I have found out that some of the products are specifically made for boatersworld and may not be of the same quality as you...

  • www.epinions.com

    Rating: 1/5

    By far the worst customer service I have ever experienced in my entire life. Ever. Boat seats that were supposed to be shipped in 5-10 business days were still not shipped 7 weeks later. Repeated calls to customer service did no good- they kept making up new (imaginary?) ship dates and I beleived them. Had to cancel the order- seats ordered two weeks before Memorial Day weekend were not to be expected until August?? C'mon!!! Could have used that information back in May, folks. I asked them to substitute ANY comparable seat and they could not even comply; one customer service representative told me that they had no seats to ship anyway and I was "one in a long line of irate customers." Supervisors were completely useless/impressively incompetent and they like to put you on hold and hang up on you alot- always fun. I strongly suggest NOT buying anything from them unless you really like waiting for stuff that may not ever arrive and enjoy hold music. To wrap it up, if I had a big, shiny trophy to award to a company for the worst customer service ever I would award it, without hesitation, to "Boatersworld.com".

  • www.epinions.com

    Rating: 5/5

    I have now made four purchases from Boater's World and I look forward to submitting this review. Every transaction with BW has been excellent. I don't want to gush, but I live in Hawaii and quite frankly, I have had many shipping problems with other...

  • www.epinions.com

    Rating: 1/5

    I will never shop from here again. I placed an order in June, am still waiting for it to arrive in October..... very hard to get in contact with customer service and very little help offered to rectify the problem. Am unable to find product elsewhere so I find myself compelled to wait for it to arrive. Very poor customer service.

  • reseller ratings logo

    Rating: 5/5

    I ordered online, and the order was processed very smoothly. No hassle at all.