WolfCamera.com

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  • www.epinions.com

    Rating: 5/5

    WolfCamera.com helped me make my foray into the world of "real" cameras. Wolf offers a wide selection of cameras, lenses, and accessories on their website. They also feature online specials, rebates, and coupons. Easy to Compare...

  • www.epinions.com

    Rating: 5/5

    Even though it was more money, I ordered my Canon Elph2 from Wolf because I knew the name and the price included a battery, film and case. Since I'd had a bad experience with a New York dealer who sold me a remanufactured camera as new, I was wary of...

  • www.epinions.com

    Rating: 1/5

    I have attempted to order a telephoto lense for my Nikon digital camera on April 4th. My expected delivery is the first week of June!! Everytime I check the status it moves further and further into the future. This is the first and last ime I get...

  • www.epinions.com

    Rating: 1/5

    I bought the camera with this store and it has some problem with LCD screen. I return the product to them and asking for new one. They said only 2-3 days the new one will return to me but I waiting about 15 days. No new one come. During that day I call them many times and I get different answer for my problem. Finally I make a decision to cancel the order and go to buy with another store. VERY BAD SERVICE.

  • www.epinions.com

    Rating: 5/5

    Have been a fan of Wolf camera ever since using their local store on the Upper West Side in Manhattan. The sold me my Nikon N80 35mm camera set years ago and it was the best camera I have ever owned. They were great about educating me and were not ...

  • www.epinions.com

    Rating: 1/5

    I purchased the NIKON One Touch Zoom 90 online from Wolf Camera. It seemed to be refurbished, though they sold it as new. It has never operated properly. It "ate" my film in the beginning, then wouldn't rewind. After sending it back twice for repair, the display would indicate that it had rewound, then when you open the back the film was still right there...now EXPOSED. Wolf's guarantee is only 30 days. (They have an outside vender do the repair.) The delivery was several days late & the customer service was poor. My suggestion? DO NOT BUY FROM WOLF CAMERA. Read the fine print. After 30 days, you're on your own.

  • www.epinions.com

    Rating: 2/5

    I beat their best price on Minolta 115 Freedom Zoom Camera by $39.00 and had it in two days. I tried to deal with them over the phone to get a better deal with none offered. Their salesperson was excellent in helping me to pick the right camera with the...

  • www.epinions.com

    Rating: 1/5

    May 3, 2003. I tried to order the Fuji Finepix F410 which they said they had in stock in the US version, although I talked to Fuji the same day and they said the F410 would not be released in the US until August. Also they wanted to charge $499 for the...

  • www.epinions.com

    Rating: 1/5

    I ordered a Nikon Coolpix 5000 digital camera. With this I ordered a lens cleaning cloth, and 128 mg flash card, and a leather carrying case. After a week of them refusing to tell what city it was shipped from I recieved a Nikon CoolPix 885 without the...

  • www.epinions.com

    Rating: 2/5

    I had purchased a Canon EOS Rebel XTi Black Body from WolfCamera.com on Friday, November 3rd. Later that night, I called customer service after having noticed the words on my order status "Call Customer Service to Confirm shipping instructions". I call ...

  • www.epinions.com

    Rating: 1/5

    I bought a Minolta digital camera from one of the local wolf stores.The sales person was very friendly during our first visit.But the next day once we bought the camera his attitude changed.He also sold us a battery charger for 30$ saying that the camera did not come with one-on the contrary the camera had a charger of its own. 2 months later, we started facing problems with the camera and unfortunately we lost the store receipt.The camera is still under warranty and till today we have visited their stores 4 times, for them to track the receipt-yet to receive one.Very bad experience. Bad product,Bad customer service.

  • www.epinions.com

    Rating: 1/5

    I ordered a digital camera and a number of accessories through WolfCamera.com website. I paid roughly $20 for 1-2 day shipping. After declining an extended warranty on the website, and three OTHER annoying pop-up offers, I was finally able to finalize ...

  • www.epinions.com

    Rating: 5/5

    I ordered a Burner about 4 weeks ago. The Cust Service was great! Very helpful and nice. I cannot wait until I can order from them again... maybe I need some more tech...

  • www.epinions.com

    Rating: 3/5

    I ordered a Panasonic DMC-FZ10 from Wolfcamera.com at full price of $599.99 on 12/16. I received it two days later. Fast service. However, they did not include the DigitalAdvantage package that was supposed to come with the camera. I called and they said they would ship it immediately. The major problem was that both in the 1/4/04 paper and online, they have the camera on sale for $60 less. I feel that because of how recently I bought the camera, I should get a refund of the $60. They refused saying I was outside the 10 day return window, so I would not get the refund. I'm not happy about that and appealed to a supervisor with no success. I intend to write, but expect another turndown.

  • www.epinions.com

    Rating: 1/5

    Buyer beware online or brick & mortar. I purchased a camera ($450 Sony digital) from here, Wolf Camera, and a 2-yr $120 replacement/service plan, after the camera was sent out 2x's at 6 weeks each for repair for the same problem, the camera broke a 3rd ...

  • reseller ratings logo

    Rating: 1/5

    On August 21, 2006, I got in line for the impossible-to-get Nikon 18-200mm F/3.5-5.6G ED-IF AF DX VR Lens at WolfCamera.com. Over the next day, I decided to change the credit card and shipping address. I inquired about changing the details, but because I ordered through Google Checkout, I was instructed by WolfCamera customer support to cancel the order and place it again with the new information. I did so on August 23, 2006. On September 4, 2006, I decided to check the status of the order via phone. While explaining the details to the customer representative, I suddenly get an e-mail informing me that my order of August 23, 2006 was cancelled per customer request. Very strange that I would get that while on the call. The customer rep gave me the same notification that the e-mail did - it was cancelled. But I was given a different reason. I was told that Google thought it was a duplicate order and cancelled it. That was an odd reason since the e-mail stated that the customer requested the cancellation. He said there was nothing he could do about it but will take the order over the phone. I asked if I could have my original place in line, knowing that there was a long wait in line but he said no. It would be losing over a week's worth of waiting time. I hung up without placing the order. I replied to the second cancellation e-mail asking if the request to cancel came via e-mail or phone. The right answer is neither. Perhaps Wolf Camera is still looking for that answer or more likely they don't want my $739, because they still have not responded to my e-mail 4 days later. Thanks to Wolf Camera, I went out looking some more and found the lens for a lower price at Roberts, who immediately informed me how far back in the line I was. Nice informative response. Hmmm, next time I look for camera lens, do I go with a company that advises me to cancel an order and reorder, then cancels it and gives me two different reasons for its cancellation - because someone thought it was a duplicate order but also that I cancelled it when in actuality I didn't?