TheVacuumCenter.com
TheVacuumCenter.com is a ShopWiki Approved store. (What is an Approved Store?)
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www.epinions.com
Rating: 1/5The Vacuum Center is an on-line merchant of vacuum cleaners. While they appear to have a wide variety of vacuums (over 35 brands), from Miele to Dyson, as well as more "standard" vacuums, such as Hoover and Dirt Devil, their prices are outrageous. ...
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www.epinions.com
Rating: 5/5I ordered a vacuum and received it quickly, it is an excellent machine and The Vacuum Center had the best price I could find. Aaron a customer service rep answered all my questions and recommend it. I am extremely pleased with my vacuum and the quick service received.
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www.epinions.com
Rating: 1/5An order I placed was weeks late and every time I tried to contact them to inquire I never received any response. After nearly a month I have given up and requested a refund, I have yet to see how that goes... I see they have had other complaints: http://data.middletennessee.bbb.org/commonreport.html?bureau=nash&compid=15103297 http://www1.dealtime.com/xMR-The_Vacuum_Center~MRD-300920~RD-108449664644 I also have lodged a complaint with the BBB. I wish I had looked to the BBB first, it looks as if their shady practices are well known!
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www.epinions.com
Rating: 1/5I placed an order on Oct. 16 which was immediately charged to my credit card. On Nov. 9, I sent a follow-up email because I hadn't received the order. On Nov. 10, I received the response "we lost your order and are shipping a new one." I got the tracking information and checked the USPS status on Nov. 12 - nothing had shipped. I contacted them again and was told that they were waiting for the charcoal filters, now had them, and were shipping the complete order. I received the PARTIAL order on Nov. 17 with a note that the charcoal filters were expected to ship on Friday. It's now Nov. 29 and I still haven't received the charcoal filters so I just sent yet another email to follow up. I will never purchase from nor recommend The Vacuum Center to anyone! Way too much work on my part to get a few filters! Also, their on-line tracking system is a joke and when I called their phone number, I simply got a recording that said, "Thank you for calling" then disconnected me!
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www.epinions.com
Rating: 1/5This is a horrible company - use extreme caution before doing business with them. On 5/6/04 I ordered a vacuum from them for $190, and paid through Paypal. I didn't receive any tracking information from them - their "live tracking" on the site is a joke, so I emailed on 5/9/04 and asked if they shipped the product. I received no response to the email. On 5/18/04 I emailed them again, and this time I received a reply saying that they were out of stock, and they "might" get the vacuum in a week or two. I emailed back asking them to cancel the order no 5/18/04, and received no response. On 5/19/04, I filed a complaint with Paypal, and someone from the company emailed and said I needed to "read their policy" and that they were "well within the 9 days they have to ship the order." I again asked to cancel the order and refund my money, and have not received a response. On 5/20/04 I filed a complaint with their local Better Business Bureau. I plan to file a complaint with the TN Attorney General next. Stay away! Update: 5/24/04. The company refunded my money today.
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www.epinions.com
Rating: 1/5BEWARE this merchant! I ordered a hand vac, and they were very slow to ship it. Then when it arrived, they had shipped the wrong model! When I contacted them, they LIED and said that I had approved the substitution. I asked them to send me a prepaid shipping label so I could return it, and so far they have refused. That was over 2 months ago! I refuse to pay return shipping on an item I did not order, so I recently contacted my credit card company to contest the charge. I am going to contact the Better Business Bureau to report this unethical company. My advice is to STAY AWAY from this merchant!!!
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www.epinions.com
Rating: 5/5I'm writing to express my appreciation for your products and service. Thank you for confirming my faith in the internet as a means of honest...
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www.epinions.com
Rating: 5/5Excellent online purchase! I received the system exactly as described (brand new!) and it arrived fa ...
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www.epinions.com
Rating: 5/5It was a pleasure making my purchase with The Vacuum Center. I received my product as described and received five free belts! Aaron answered all my questions about the vacuum in a timely fashion so I gave the Customer Service 5 stars. I have already made...
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www.epinions.com
Rating: 1/5Here is a quote from my email to Thevacuumcenter.com and so far no replies and no delivery of produc ...
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www.epinions.com
Rating: 5/5I order a vacuum cleaner on wednesday and received it on friday! I was very happy about the price and the fast shipping, will definitely order from them...