MetrolineDirect

Merlin Legend/Definity H141N Headset Package — $109.00
Whether worn over-the-ear or over-the-head, the convertible style DuoSet allow you to make good use of your hands to multi-task. The headset is comfortably secure, and the sound quality is superb.

H81N Tristar Noise Canceling (Monaural) — $99.00
With four sizes of user-selectable earbuds and an adjustable receiver arm, the TriStar headset can be custom fitted to just about anyone. Weighing under one-half ounce, this headset is a pleasure to wear. Quick Disconnect lets you walk away from your phone while wearing your headset, voice tube microphone improves clarity of speech.

H41N Mirage Noise Canceling (Monaural) — $79.00
Lightweight, convenient - Over-the-ear design provides easy on/off flexibility. Ergonomically sculpted - Fits comfortably behind either ear. Adjustable speaker - Rests lightly against the ear. Quick Disconnect - Lets you walk away from your phone while still wearing your headset. Noise canceling microphone - For clear conversations in noisy environments (over 65 dB).

Cisco 64-Channel Packet Voice/Fax DSP Module (PVDM2-64) — $549.00
The Cisco High-Density Packet Voice Digital Signal Processor (DSP) Module (PVDM2) enables Cisco Integrated Services Routers to provide high-density voice connectivity, conferencing, and transcoding capabilities in Cisco IP Communications solutions.

HP L1755 17" LCD Flat Panel Monitor (PL777A8) — $99.00
USB 2.0 connections - 1 rear upstream to connect to your computer; 4 downstream (2 left side, 2 bottom)

ClearOne Chat 50 USB Plus (910-159-002) — $129.00
Multiple Uses - Use with laptops, PCs (VoIP softphones, instant messaging, web conferences, audio playbacks), telephones, cell phones, desktop video conferencing, iPods, and MP3 players

Nortel BCM 50 3.0 Bundle - 4x8 — $1,099.00
BCM Main Unit maximum capacities: 4 analog trunks, 12 digital stations, 4 analog stations, 32 IP stations, 12 IP trunks. Also includes 4 connections for auxiliary equipment - auxiliary ringer, page relay, page output, and music source. Up to 2 expansion units can be added which allow the addition of 1 media bay module each; these can be used to add analog/digital stations and analog/digital trunking. Provides 10 voicemail ports with 0 initial mailboxes; voicemail boxes can be activated by keycodes...

Nortel BCM 400 Expansion Unit - Standard (NT7B14AAKE) — $999.00
In addition to a main unit, the BCM400 system can have one expansion unit

TowerMax 8 CO Line Protector (CO8/110) — $65.00
PTC resistors open when a surge occurs, protecting your equipment, but unlike other telephone protectors, the PTCs close again once the surge passes. Less downtime, and less service calls

Cisco VIC2-4FXO - 4 Port FXO Voice Interface Card — $199.00
4-port Foreign Exchange Office (FXO) interface that allows analog connection to PSTN central office or station interface on a PBX

Toshiba EKT6510-H Telephone — $69.00
The Toshiba EKT6510-H is designed to provide easy access to the wide range of features offered by your Toshiba telephone system.

Plantronics CS55 Wireless Headset (69700-01) — $229.00
DECT 6.0 (1.9 GHz). Roam up to 300 feet in a typical office environment. Talk for up to eight hours without recharging. Fully recharge the headset in less than three hours. 80% recharged in 1.5 hours. Have clear, private and completely secure conversations. Answer and end calls when you're away from your desk with the touch of a button using the optional HL-10 Headset Lifter Accessory (included). Be heard clearly with a noise-canceling microphone. Quickly mute the microphone with the touch...

8403 Telephone — $25.00
It requires an available station port on a TN754/B/C, TN2181, or TN2224/B/CP digital station circuit pack.

TN1650B Memory — $79.00
Provides 32 Mb of Dynamic Random Access Memory (DRAM) and error detection circuitry to ensure information integrity

HP L1940 19" LCD Flat Panel Monitor (PF803AA) — $149.00
Base stand features tilt, swivel, pivot, and vertical extension to best fit your viewing needs

Digital to Analog Converter — $249.00
Compatible with 2-wire telephones such as 8410D, 8434DX, 8403, 9410D, Callmaster III, 6408D+, 6416D+, 6424D+ and Callmaster VI.

Repair: Merlin Magix 008 MLX — $65.00
IMPORTANT: You must download and complete the repair form below in order to process your repair service. It also includes instructions on how to ship your repair order to us.

Norstar 6-Port Fiber Expansion Cartridge (NTBB06GA-93) — $149.00
Connects additional Fiber Trunk, Fiber Station, or Analog Station Modules to expand the core MICS cabinet

Avaya IP400 Rack Mounting Kit (700210800) — $29.00
Optional rack mount kit for installation of IP Office control units and external expansion modules into a 19" rack system

BCM50 Small System Rackmount Shelf (NT9T6325E5) — $139.00
Allows you to mount the BCM50 main or expansion unit into a standard 19-inch rack

Avaya 5601 IP Telephone (700345366) — $39.00
Non-display phone. 8 Fixed Feature Buttons. 2 Programmable Feature Buttons. Message Waiting Indicator. Dynamic IP addressing only. Desk or Wall Mountable. Single 10/100 Base T Ethernet port. Hearing Aid Compatible, SNMP support.

Merlin Messaging Release 4.0 - 4 Port (617E49) — $799.00
Easy Administration. Administer the Merlin Messaging Release 2.5 through a system display telephone (4424LD+ or MLX-20L) or through your LAN using a Windows based PC and easy to use administration software. Automated Attendant Service. Provides 4 Automated Attendants which answer incoming lines and present callers with a list of options (i.e. "Press 1 for sales...Press 2 for technical...etc."). Based on caller's input, they may be transferred to an extension, played an informational announcement...

Partner MLS-6 Telephone Labels (10/pk.) — $12.50
Allows you to designate lines, extensions, and programmed features on your telephone

Definity 6416D+ Digital Telephone Labels (10/pk.) — $14.00
Allows you to designate lines, extensions, and programmed features on your telephone

Merlin Messaging Release 4.0 - 2 Port (617E49) — $699.00
200 Mailboxes with 6000 Minutes (100 Hours) of Storage. Configure up to 200 subscribers with up to 100 hours of total storage. 2-Ports. Expandable to 12-Ports. Expands easily from 2 to 4, 6, 8, 10, or 12-ports for future growth and optimal performance. Easy Administration. Administer the Merlin Messaging Release 2.5 through a system display telephone (4424LD+ or MLX-20L) or through your LAN using a Windows based PC and easy to use administration software. Automated Attendant Service. Provides...

Nortel BCM 50a Main Unit 3.0 (NT9T6102E5) — $1,099.00
4 analog trunks. 12 digital stations. 4 analog stations. 32 IP stations. 12 IP trunks. BCM50e Main Unit provides an integrated ethernet router for WAN/Internet access and 5 IPSec VPN tunnels. Also includes 4 connections for auxiliary equipment - auxiliary ringer, page relay, page output, and music source. Up to 2 expansion units can be added which allow the addition of 1 media bay module each; these can be used to add analog/digital stations and analog/digital trunking. Provides 10 voicemail...

Partner II System Expansion Unit — $369.00
Additional Carrier that allows you to add 4 additional Partner Expansion Modules for increased line and/or telephone (extension) capacity . Partner II Expansion Unit includes:

Repair: TN793B 24-Port Analog Station — $175.00
IMPORTANT: You must download and complete the repair form below in order to process your repair service. It also includes instructions on how to ship your repair order to us.

Sangoma A104E Four Port T1/E1/J1 Card (PCIe) — $1,410.00
Provides 4 T1/E1 ports. PCIe interface. 4 RJ45 connections. Mix T1 Channel banks and E1 networks with full channel synchronization. Line decoding: HDB3, AMI, B8ZS. Framing: CRC-4, Non CRC4, ESF, SF, D4, J1. Supports T1/E1 and fractional T1/E1. Supports Robbed Bit Channel Associated Signaling (CAS) and ISDN PRI. 2U form factor. Includes high-quality, tested RF45 cables and short 2U mounting clips for installation into 2U rack-mount servers. Field upgradeable firmware so that new features...

8434DX Display Telephone — $79.00
34 call appearance/feature buttons. 2-line, 40 character display. 5 soft keys activate 15 different functions. 2-way programmable speakerphone. Conference, transfer, drop, and hold built-in.

Repair: Merlin Magix 412 TDL — $145.00
IMPORTANT: You must download and complete the repair form below in order to process your repair service. It also includes instructions on how to ship your repair order to us.

Polycom SoundStation 2W EX (2200-07800-001) — $399.00
Acoustic Clarity Technology for natural, simultaneous 2-way conversations. Standard 2.4 GHz WDCT digital spread spectrum radio. 64 bit voice encryption for added secuirty. 150 ft. wireless range. Rechargeable Li-Ion battery (Extended) - up to 24 hour talk time; 160 hour standby time. Portable console charger - 3 hr. recharge cycle. Cell phone dialing via headset cable connection - great for group conferencing where there is no telephone line. Backlit graphical display with soft keys - easy...

Avaya 1616 IP Phone (700415565, 700450190) — $145.00
4 row x 24 character backlit display with dual position flip stand. Supports 16-line appearances/feature keys with dual LEDs. Supports up to three 32 button expansion modules providing access to a total of 112 line/feature keys or speed dial buttons. 3 contextual soft-keys. Fixed feature buttons include four-way navigation cluster, volume up/down, mute, speaker, headset, menu, telephony application, hold, conference, transfer, drop, contacts, call log, redial, quick-access voicemail. High-quality...

Nortel BCM DTM - T1/PRI (NT5B04AAAD) — $499.00
The Nortel BCM Digital Trunk Media Bay Module connects to a standard digital PSTN T1/fT1, E1/fE1, or PRI ISDN line using either a digital or PRI line. Also supports DASS2, DPN22, Q.SIG, and MCDN over ISDN. On North American BCM systems, the DTM connects a T1 or PRI circuit to the BCM system; T1 circuits provide 24 digital channels to the PSTN, while PRI circuits provide 23 digital channels to the PSTN. On International BCM systems, the DTM connects an ETSI ISDN (E1) or PRI (EI) circuit to the...

NT8D14BB Universal Trunk Card (8-Port) — $75.00
The NT8D14 Universal Trunk Card interfaces 8 analog trunk lines to the Meridian system.

Partner Mail VS Release 1.0 10-Mailbox Expansion Card — $79.00
Expands your Partner Mail VS Release 1.0 from 10 mailboxes to 20 mailboxes

Avaya 3920 Wireless Telephone with Repeater Package (700471337) — $399.00
Feature button for access to Partner ACS features. Up to 6 programmable buttons for line/feature access. 2 intercom buttons. Integrated headset jack. Ringer and Handset volume control; vibrate alert.

Dell PowerEdge 2850 - 2x3.2GHz / 8GB / 3x73GB — $699.00
The Dell PowerEdge 2850 server offers the perfect balance of performance, storage capacity, configuration flexibility and rack density making it ideal for network infrastructure applications that also demand uncompromised availability and expandability.

Merlin 1030 Feature Module 5 — $279.00
Automatic route selection: Outgoing calls automatically follow the least expensive available route you specify. Group call distribution: Internal and external calls go directly to the number or group of numbers dialed. One-touch intercom, paging, call coverage. Privacy, bridging, do not disturb, on-hook dialing. 3 enhanced night service features. All telephone lines can appear on all telephone sets, up to 30. 34 button BIS or existing 34 button deluxe set can be used as an attendant console...

VoiceStation 500 — $249.00
The Polycom VoiceStation 500 is a small Bluetooth-enabled conference phone ideally suited for desktops, offices, and other small rooms. With a microphone range of up to seven feet, the VoiceStation 500 is perfect for small conferences with three to four participants.

Legend MLX-5 Telephone — $35.00
The Legend MLX-5 is c ompatible with MLX digital extension ports on Merlin Legend 008 MLX, 408 MLX, and 016 MLX expansion modules

Legend MLX-5D Telephone — $39.00
5 programmable buttons for line appearance or feature access. Dual LEDs on each programmable button. 4 soft keys for programming through display. Conference, transfer, hold, mute, HFAI, and built in 2 way, speakerphone. Message waiting light. Can be desk or wall mounted.

Sangoma A104 Four Port T1/E1/J1 Card (PCI) — $1,410.00
Provides 4 T1/E1 ports. PCI interface. 4 RJ45 connections. Mix T1 Channel banks and E1 networks with full channel synchronization. Line decoding: HDB3, AMI, B8ZS. Framing: CRC-4, Non CRC4, ESF, SF, D4, J1. Supports T1/E1 and fractional T1/E1. Supports Robbed Bit Channel Associated Signaling (CAS) and ISDN PRI. 2U form factor. Includes high-quality, tested RF45 cables and short 2U mounting clips for installation into 2U rack-mount servers. Field upgradeable firmware so that new features...

Sangoma A20200 4 Port FXS Analog Card (PCI) — $352.00
Provides 4 FXS ports. PCI interface. 4 RJ11 connections. Supports up to 24 ports, mixing FXO and FXS interfaces, as required. Single synchronous PCI interface for all ports. 2U form factor. Includes both standard and short 2U compatible mounting clips for installation in 2U rack-mount servers. Field upgradeable firmware so that new features can be added when available.

12 Ft. 9600 Series Gray Handset Cord (5/pk.) — $16.00
12 foot handset cord. 5 cords per package. Matches Avaya 9600 Series IP phones.

Norstar MICS 7.1 (0x32) - NT7B53FA, NTPW0138 — $449.00
The Norstar Modular ICS Core Unit includes 2 universal slots for use with analog and digital line/trunk cartridges. Core Unit supports 32 station ports. Allows growth up to 272 ports in various combinations of lines and expansion levels. Supports Analog Station Modules for the the addition of analog single line devices (e.g. single line telephones, fax, modem, etc.). Supports ISDN-BRI, PRI, and T1 digital services as well as point-to-point communications and private networking between locations...

Partner 34D Series 2 Telephone - White (700340243) — $99.00
2-line x 24 character backlit display. 32 programmable buttons with dual LEDs for line or feature appearances. 2 fixed intercom buttons. Built-in conference, transfer, hold, and speaker buttons. Hands-free answer on intercom (HFAI). Full duplex speakerphone. Volume control buttons. Message waiting light. Built-in auxiliary port for connecting tip/ring devices like fax machines, single-line telephones, and answering machines. Adjustable desk stand that can be set to 3 different levels. Wall...

IP400 PRI 24 T1 Dust Plate — $10.00
Replacement dust plate for IP400 PRI 24 T1 Expansion Kit

NEC DSX 34-Button Backlit Display Telephone — $149.00
3 line x 24 character backlit LCD display. Built-in speakerphone, half duplex. 4 soft keys. 12 fixed feature keys. 24 programmable feature keys with dual color LEDs. 10 speed dial buttons. Ring/message lamp. Built-in headset jack (RJ-10). Adjustable desk mount with built-in wall mount.

TN777 Network Controller — $79.00
Communicates control channel messages between the processor circuit pack and the distributed network of port circuit packs on the TDM bus. Controls 4 data channels that process and route information directly from the processor circuit pack to customer connected equipment. Has time of day clock with battery back for power failure or low voltage conditions. Monitors the status of the system clocks and alerts the processor circuit pack in the event of a failure of any clock. Also supports ISDN.

Sangoma A20002DE 4 Port FXO Analog Card w/Echo Cancellation (PCIe) — $653.00
Provides 4 FXO ports. PCIe interface. 4 RJ11 connections. G.168-2002 hardware echo cancellation with no additional load on CPU. Supports up to 24 ports, mixing FXO and FXS interfaces, as required. Single synchronous PCIe interface for all ports. 2U form factor. Includes both standard and short 2U compatible mounting clips for installation in 2U rack-mount servers. Field upgradeable firmware so that new features can be added when available.

TN777B Network Controller (R6 and earlier) — $79.00
Communicates control channel messages between the processor circuit pack and the distributed network of port circuit packs on the TDM bus. Controls 4 data channels that process and route information directly from the processor circuit pack to customer connected equipment. Has time of day clock with battery back for power failure or low voltage conditions. Monitors the status of the system clocks and alerts the processor circuit pack in the event of a failure of any clock. Also supports ISDN....

Norstar MICS 0x32 Cabinet w/Power (NT7B53FA) — $249.00
Cabinet offers cartridge-based system for easy installation, maintenance, expansion, and customization

Merlin Legend Mail (007 MLM) 6-Ports — $1,149.00
6-ports to receive or play back 6 simultaneous messages. Up to 21 hours of message storage for the capacity you need. Up to 100 mailboxes for all your employees. Modular circuit pack slides right into your Merlin Legend control unit; no need for extra wall space, extra power supply or extra surge protector. Three Automated Attendants enable different coverage for different departments. Separate day, night, and holiday schedules for each Automated Attendant. Cascaded outcalling can call an employee...

TN753B Direct Inward Dialing Trunk — $69.00
8-ports used for immediate-start and wink-start direct inward dialing (DID) trunks

8405D Basic Display Telephone — $35.00
2-Line, 24-Character Liquid Crystal Display (LCD). One-Way Speakerphone. Five Programmable Call Appearance/Feature Buttons. Can access 12 features with the "Soft Keys" and Display Control Buttons. These features can be used in addition to the features on the Call Appearance/Feature Buttons. Nine Fixed Feature Buttons for Volume, Conference, Mute, Speaker, Transfer, Shift, Drop, Hold and Test.

Repair: Norstar 0X8 Analog Station Module — $175.00
IMPORTANT: You must download and complete the repair form below in order to process your repair service. It also includes instructions on how to ship your repair order to us.

Mitel Superset 4025 Backlit Digital Telephone — $89.00
20 character backlit display. Context sensitive softkeys for feature programming. 14 programmable keys with LED indicators. Hold, transfer, conference, speed dialing. Message waiting lamp. SuperKey programming for easy access to PBX features. Speakerphone with half duplex handsfree operation. Integrated headset jack. Can integrate with Mitel Programmable Key Module, PKM 12 and PKM 48. Wall mountable, tilting base.

Sangoma A20006D 12 Port FXO Analog Card w/Echo Cancellation (PCI) — $1,215.00
Provides 12d FXO ports. PCI interface. 12 RJ11 connections. G.168-2002 hardware echo cancellation with no additional load on CPU. Supports up to 24 ports, mixing FXO and FXS interfaces, as required. Single synchronous PCI interface for all ports. 2U form factor. Includes both standard and short 2U compatible mounting clips for installation in 2U rack-mount servers. Field upgradeable firmware so that new features can be added when available.

TransTalk 9031 DCP Dual Zone with Dual Radio Modules (Definity) — $629.00
Accesses up to 10 lines. Backlit display. Hold, transfer, conference, redial. Quick battery recharger - only 2.5 hours. Message waiting indicator and vibrator alert. Feature programming access. Built in jack for headset. Includes Transtalk 9031 Phone, Radio Module, Desktop Recharger, Power Supply.

Merlin BIS-34/34D Printable Telephone Labels (10 labels/pk.) — $75.00
Allows you to designate lines, extensions, and programmed features on your telephone

Compact Modular Cabinet (J58890T) Control — $249.00
CMC Control Carrier contains 2 dedicated circuit pack slots. Processor resides in slot 1 and tone-clock resides in slot 2. Slots 3 to 10 can contain optional port and service circuit packs. Up to 3 CMCs can be connected together. CMC Control Carrier installs in middle of connected configuration.

Avaya 4624 IP Telephone (D01) White (108576802) — $39.00
24 Programmable Feature Buttons With LED. 4 Display Navigation keys. 4 Display Soft Keys. 5 Fixed Feature Keys: Speaker, Mute, Hold, Volume Up & Down. 3 Fixed Feature Keys Below The Display: Conference, Transfer, Redial. 2 X 24 Character Display. Message Waiting Indicator. Full Duplex Speakerphone With Echo Cancellation. G.711, G.722, G.723.1a, G.729a/B Voice Codecs. QoS Options Of - UDP Port Selection, DiffServ And 802.1p/Q. 10/100 BaseT Ethernet Connection * Optional Integrated Ethernet...

Nortel IP Audio Conference Phone 2033 External Microphones (NTEX11DA70E6) — $319.00
Extend up to 6' on either side of base unit for increased microphone coverage on longer conference tables

Avaya 4690 IP Speakerphone w/External Microphones (700411176) — $699.00
Full Duplex Speakerphone with 360 degree microphone pickup. Room Coverage: Up to 20 x 20 ft (w/o extension microphones) - Up to 20 x 30 ft (w/ extension microphones). 3 Soft Keys to give access to common telephony features - Automatically labeled from the system. 5 Fixed Feature & Navigation Keys: On/Off Hook, Redial, Mute and Volume Up & Down. 5 Menu and Navigation keys. 12 key telephone Keypad. Graphical display (248 x 68 pixels). Single 10/100 Base T Ethernet connection - Full Duplex Ethernet...

Partner ACS R6.0 Processor (700216054) — $299.00
Dual Line Caller ID - Supports both Caller ID name and number simultaneously on your display. 2 PC Card Slots - Used for backup/restore of system programming, voice messaging PC cards, ASA/DXD, and software upgrades. Direct Connection of Analog Devices - Answering machines, fax machines, telephones, and modems. Two Contact-Closure Connections - Control door locks, security systems, and other devices by using the contact-closure adjunct. Music On-Hold Port - Connect a music source or on-hold messaging...

Definity 6408+ Telephone Label Overlays (5/pk.) — $9.00
Replacement label covers for Definity 6408+ digital telephones

TN763D Auxiliary Trunk — $119.00
Used for on-premises applications such as music-on-hold, loudspeaker paging, code calling, and recorded telephone dictation access

On Hold Plus 8000 Digital Music On-Hold — $195.00
128MB USB Flash Drive - Load new MP3 audio from any Mac or PC. PC connection...strictly optional - Unit uses PC only to update content stored on USB Flash Drive. Rugged Anodized Aluminum Enclosure - Tough wall-mountable enclosure built to withstand the toughest installations. Built-in Monitor Speaker - Listen to audio program from integrated speaker. Trigger switch jack – Allows connection of momentary switch to restart the audio from the beginning. Perfect for audio kiosk applications. Auto...

Merlin Legend Basic Control Unit — $179.00
Provides 6 slots for Merlin Legend Processor and up to 5 Merlin Legend Modules

TN750C Announcement Circuit Pack — $49.00
Records and stores announcements that can be played back on demand as part of a calling feature. 16 channels. Required for Multiple Integrated Announcements feature. Provides on-board flash memory to provide internal backup of the announcements on the board. 16kbps compression rate (adequate fro VDN of Origin Announcements) provides a total capacity of 5210 seconds. TN750C supports all the features of the TN750B in addition to providing reduced power-up restore time and elimination of manual...

Definity 6408+ Digital Telephone Labels (10/pk.) — $8.00
Allows you to designate lines, extensions, and programmed features on your telephone

Merlin Legend Release 6.1 Processor — $129.00
Centralized Voice Messaging. One or more Merlin Legend Systems can share the voice messaging system (VMS) of another Merlin Legend System, provided the systems are directly connected to the system with the VMS. Night Service. Night Service coverage can be provided across a private network to a centralized Automated Attendant, a non-local calling group, a QCC queue, a DLC, or any individual extension on the remote system such as a night bell. Group Coverage. Group Coverage can be provided across...

Partner Call Assistant CA-48 (Black) — $59.00
Each Call Assistant requires an AC outlet and an available auxiliary jack on the Partner 18D or Partner 34D telephone

Plantronics DA55 USB to Quick Disconnect Cord (65903-01) — $49.00
Connects any Plantronics H-Series headset to the USB port on your PC. Perfect for softphones and VoIP applications. Clearline audio reduces the level of loud noise on incoming calls to a comfortable level. Advanced echo cancellation ensures clear, natural conversations. Quick Disconnect (QD) capability allows the headset to detach without losing the call.

Norstar MICS NVRAM Cartridge Rel 02 (NTBB08GA) — $229.00
Expanded RAM cartridge required for use of system software on PCMCIA card

Cisco VT Camera II (CUVA-V2=) — $49.00
640x480 VGA sensor. USB 2.0 compliant with 6-foot cable. Privacy shade. Versatile base allows camera to be mounted on a flat panel display or positioned on a flat surface. For use with Cisco Unified Advantage software.

Definity 7401 Plus Plastic Overlays (5/pk.) — $19.00
Replacement label covers for Definity 7401 Plus telephones

Legend 016 MLX Module — $399.00
16 station ports for MLX sets, data/video BRI adjuncts, and CTI adjuncts

M12/M22 AC Power Adapter (26503-01) — $9.00
Allows you to power your M12 or M22 from an AC outlet instead of through AA batteries

TN792 Duplication Interface — $79.00
In high and critical reliability R7 or later si systems, copies contents of memory from the primary Switch Processing Element (SPE) to a standby SPE, so that the latter can take over immediately when the former fails

Definity 7407 Plastic Overlays (5/pk.) — $22.00
Replacement label covers for Definity 7407 telephones

Clear Voice Tube for Supra Plus, Encore, Tristar, DuoSet, DuoPro - 5/Pk (29960-01) — $38.50
Replacement clear voice tubes for use with Plantronics Supra Plus, Encore, Tristar, DuoSet, DuoPro model headsets

SoundStation IP 7000 (2200-40000-001) — $649.00
Polycom HD Voice - Unparalleled clarity to make your conference calls more efficient and productive. Polycom's patented Acoustic Clarity Technology - Delivering the best conference phone experience with no compromises. Flexible configuration options - Multi-unit connectivity, expansion microphones and integration with Polycom HDX to meet the needs of many different room types. Backlit display provides ease of use - 248 x 68 pixel resolution LCD makes menu navigation easy; Support for foreign languages...

Mitel 5215 IP Phone Dual Mode — $122.00
2 line x 20 character backlit display with contrast control. 7 programmable multi-function keys with dual-color LED indicators. 8 fixed feature keys - hold, superkey, message, speaker, microphone, transfer, conference, redial, cancel. Hands-free speaker function (half-duplex). Message waiting indicator. Integrated headset jack. Hearing aid compatible. Desk/wall mountable. Dual mode supports both SIP and MiNet protocols. Dual 10/100 Mb switched Ethernet ports accommodates a collocated PC...

SoundPoint IP 650 SIP (2200-12651-001) — $205.00
Unparalleled sound quality - Features Polycom's revolutionary HD Voice technology which brings a life-like richness and clarity to every call. Comprehensive, Cutting-Edge Feature Set - Six lines in standalone mode, 12 lines as an attendant console when equipped with SoundPoint IP Expansion Module Backlit, high-resolution graphical display Shared call/bridged line appearance BLF, presence, text messaging, and buddy lists Integrated XHTML micro-browser for productivity increasing Web-based applications...

Polaris Cable U10P (27190-01) — $23.00
Connects directly to any Plantronics H-Series headset

PD-USB30 Digital Music On Hold — $159.00
Automatic playback - Plays a single file or up to 60 files in sequence. Message media - Included 32MB USB flash cartridge. Recording bitrate - 8kbps to 256kbps; auto detected by player. Test speaker - Built-in test speaker with push on/off switch. LED indicator - Green light status LED signifies active playback. Dual audio outputs - 600 Ohm line level (plugs into your PBX music on hold jack); 8 Ohm 3 Watt.

Toshiba IPT2008-SDL IP Telephone — $299.00
Fixed feature buttons include message, microphone, speaker, speed dial, redial, conference/transfer, hold, and volume up/down. Full duplex speakerphone for hands free operation. Built-in 10/100 Mbps switch for connection to LAN and collocated PC. 802.3af Power over Ethernet (PoE) compliant. Complete DKT feature set except OCA (off-hook call announce), but supports OCA through the handset.

6210 Universal Single Line Telephone (White) — $20.00
Ringer Volume Control - 3-position switch to control the volume for the tone ringer. Message Light - Red flashing light for message waiting. Hold Button - For putting call on hold (activates LED). Redial Button - For redialing the last number you dialed from the dial pad or from programmable dialing button. Flash Key - For using features such as conference. Handset Volume Control - Used for raising or lowering the volume of the handset when in use. Data Jack - For connecting a device such as...

Partner 200E (103D, 103D2) — $49.00
The Partner 200E expansion module is compatible with all Partner, Partner Plus, Partner II and Partner ACS systems

SoundStation 2W Standard Length Battery (2200-07803-002) — $69.00
Spare or replacement battery pack for SoundStation 2W and SoundStation 2W EX

M7310 Protective Telephone Cover — $10.00
Great for protecting your phone from spills and unwanted residues in high-use or industrial areas

Avaya ABT-35 Bluetooth Headset System (700382435) — $199.00
One headset for wireless communication in and out of office. Lightweight headset design for all-day wearing comfort. Desk phone adapter turns your office phone into a Bluetooth phone. Versatile headset for both office and Bluetooth mobile phones. Noise-Canceling microphone for clearer conversations. WindSmart provides wind-noise reduction technology for optimal sound clarity. Headset folds for easy storage. One-touch call control buttons. Now in silver for a sleek, updated look.

CS50/CS55/AWH55/AWH55+ Replacement Battery — $19.00
Lithium Ion replacement battery for your CS50/55 or AWH55/AWH55+ Wireless Headset System

IP Office Serial Port Feature Key (700293095) — $69.00
The Serial Port Feature Key dongle is compatible with the IP Office Small Office Edition, IP406 V2, and IP412 control units

BCM Contact Center Skillset - 4 Seat Authorization Code (NTKC0265) — $499.00
This Authorization Code requires activation for use . You can choose to have the Authorization Code activated by your Nortel BCM dealer or purchase the activation along with the Authorization Code ($60 activation fee. See option below).

BCM Contact Center Agent - 8 Seat Authorization Code (NTKC0025) — $999.00
This Authorization Code requires activation for use . You can choose to have the Authorization Code activated by your Nortel BCM dealer or purchase the activation along with the Authorization Code ($60 activation fee. See option below).

IP Softphone - 10 Users (174464) — $1,249.00
Enables IP Softphone for 10 users. Provides all of the Phone Manager Pro functionality and allows activation of PC Softphone Mode. In PC Softphone Mode, both audio and call control operations are handled on the PC so no additional telephone is needed. PC Softphone can be twinned with another IP Office extension offering mobility and choice so that calls can be answered at either endpoint. RFA Name: IP400 IPPRO 10.

Norstar Fiber Cable Assembly (NTAB1829) — $39.00
MICS control unit must have available fiber expansion port via 2-Port Fiber, 6-Port Fiber, or 6-Port Fiber Combination expansion card