Projector People
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www.epinions.com
Rating: 5/5I called they were tremendous on an overnight order...for a very important client....definately will order again!!!..They did everything possible to get my order out overnight and I called late in the day...updated tracking the next day...
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www.epinions.com
Rating: 5/5Looked at several e-retailers for my projector. Price service and knowledge of the sales staff were very good. Suggestion of buying the projector first and choosing a screen later was great( will get a larger screen than planned) overall an excellent experience.
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www.epinions.com
Rating: 5/5I purchased a Sanyo projector(with a free dvd player) a couple weeks ago and absolutely satisfy with my experience with Projector People. The price was the best I could find on web. The Sale resp and tech staffs are very patient and helpful. They guide me all along from selecting projector to optimizing/resolving setup issue. They have great attitude and appreciate doing business with me. The shipping and delivery are very on-time and well-packaged. I'm planning to get the screen from them as well.
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www.epinions.com
Rating: 5/5Wonderful experience. The sales reps were very helpful and knowledgeable. They have great customer service reps too. Order shipped immediately. Everything was correct! Best prices. I was very pleased.
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www.epinions.com
Rating: 2/5Purchased a Benq PB6200. Good product , not the best, . Works well for High Def but the Lumens are too low for dim lighting (excellent High Def results in a totally dark room). Wanted to trade it in within a week through the uptrade program but ran into interference from the sales rep(restocking fees). Will eventually have to recover my investment through on line auctions so I can get a better unit. The sales reps were not very knowledgable and communications was very poor. Shipment turnaround time was good but no email communication until a week later when I let them know several times I had not heard from them. The Tech support division was very helpful and knowledgeable. They should be selling this product, not a telephone sales rep!
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www.epinions.com
Rating: 5/5Unbelievable service. The manufacturer mis shipped my screen at no fault to Projector People and th ...
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www.epinions.com
Rating: 5/5Highly Satisfied. Low price and and additional 2 year warranty included. Ordered a Projector and received it the next day as requested. Extremely nice people in the sales area. Very helpful-had a technical question and was immediately transferred to Technical Support. Another item I wanted was out of stock and I wanted to know how soon they would have some more. Since it was past business hours the stock people were not there, the sales person called back the next morning to give me the answer.
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www.epinions.com
Rating: 5/5I called about one projector. They did not stock that projector, but could get it for me if I wanted it. However, they offered me another projector, which was a better projector, for the same amount of money. It was in stock and arrived in a timely...
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www.epinions.com
Rating: 5/5Excellent customer service!! Had a problem with the projector that should have been handled by the manufacture, after calling the manufacture 5 times, with no success, called Projector people and talked with the person handling my purchase. He understood the problem and said he would see what he could do. Within 4 hours I received an e-mail stating Projector People would be sending me the part I needed that day!! Received the part needed and the problem was solved. I still have not heard from the manufacture. My buying experience was all I could have wanted.
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www.epinions.com
Rating: 4/5I worked with Rich Morgan - I spoke with him over five times before deciding on purchasing a Panasonic AE700 projector, Da-Lite screen and mount. He was very knowledgeable and recommended a number of options given my desires and home lighting set-up. After placing the order, Rich was still right there - helpful, tracking down my order information and the like. All the products arrived before their estimated arrival date -- all products within seven days of ordering! Also I had the need to call Projector People's technical support on a small color line issue. They were astute and offered a resolution that made a lot of sense. On cost, I do think I could have gotten a lower price- I got a package deal but I bought just before a number of competitive projectors dropped in price. Lastly, consider they have one of the best return policies - up to one week or four hours without any restocking fees.
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www.epinions.com
Rating: 1/5I repeat, DO NOT BUY FROM HERE!!!! They are overpriced and have the worst customer service. They are misleading and give you promises but do yourself a favor and shop around.
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www.epinions.com
Rating: 5/5They provide me with a projector for what I need it for. In fact I found the same projector else whe ...
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www.epinions.com
Rating: 5/5I was looking for a low-end projector for home theater. The customer rep at Projector People saved me from making a $1200 mistake by steering me away from an office type projector to a Sanyo Z-1. This machine was just what I needed and at a price close to the lowest on the web. What good is getting the lowest price if you buy the wrong product?
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www.epinions.com
Rating: 1/5I called up with what I thought were innocuous questions about a couple of projectors that I wanted to buy. Apparently, there is a lot to read into questions like 'how does this projector do in ambient light' and 'what do I gain when I go from model x to model y?', because the sales rep was condescending, curt, and actually hung up on me! It's amazing when you want to spend thousands of dollars on something and a business does everything in their power to discourage you. Ordering online is about more than a dealer sending what you asked for. It's what they do afterwards that matters as much as anything. I tried to imagine talking through a technical problem with this guy, shook my head, and took my business elsewhere.
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www.epinions.com
Rating: 4/5They were very help full in selecting a projector / screen combo for my home theater. I ordered the projector one afternoon and they shipped it the same day. I found my projector for $70 less and they price matched it with no trouble. Overall, I had a good shopping experience with them.
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Rating: 5/5
I purchased the Epson Powerlite Pro Cinema 800 LCD projector ($4500.00) from ProjectorPeople.com with absolutely zero issues. I ordered over the phone with Carmen and the process was hassle-free. I was nice to her and she was nice right back to me. She did offer cables, which I took, but there was no pressure at all. A confirmation email was sent and a shipping email was sent a couple of days later. All in all, I received the projector about a week later and it was packaged very tightly. Even now, Carmen will send ME an email asking how the projector is treating me :D You just can't beat that kind of service. If you decide to order from them, you can get a hold of Carmen directly by using the instructions on the webpage. Outstanding internet buying experience!