PhotoAlley.com
PhotoAlley.com is a ShopWiki Approved store. (What is an Approved Store?)
No sample offers.
No quick links.
-
www.epinions.com
Rating: 1/5I purchased a Meade ETX125EC telescope from Photoalley and got a great price and free shipping. The telescope arrived and had a defect so I called to return and order another. They charded my credit card for the new scope and gave me an RMA number for...
-
www.epinions.com
Rating: 3/5Pros: Excellent product descriptions and extremely detailed product reviews. customer serviceCons: prices and mediocre stock
-
www.epinions.com
Rating: 5/5was very worried that there was 0 feedback for this store and they claimed to have a just released item that others were all out of stock and back ordered. called and they clearly confirmed it was in stock and would truly be delivered to me in 2 days. it was. very pleasantly surprised when it arrived a day ahead of schedule, the next day. very professional. maybe I was lucky, but I would shop here again.
-
www.epinions.com
Rating: 5/5Ordered Canon ZR25 on Dec. 18th. I received free overnight shipping. Product was on my desk on Dec. 20th. I received an order confirmation along with a link to check my order status. Everything worked great. I am awaiting my email coupon for a...
-
www.epinions.com
Rating: 1/5DO NOT DO BUSINESS WITH PHOTOALLEY.COM !!!! They took my order on 11/24/06, waited until 12/05/06 to "ship" my order and bill my credit card. On 12/18/06 I emailed them to ask for a trace on shipping since I had not received the item. They sent back an email saying the order was cancelled since the product was discontinued by the manufacturer; the problem is they never credited my charge card! I was told by my credit company I had to wait 15 days to give them the time to credit my card. I will dispute the charge and get my money back if I need to, but don't buy from this vendor. The accounting practices they use are a bit shady. They should have issued the credit immediately. Now I need to find a new Christmas gift 4 days before Christmas.
-
www.epinions.com
Rating: 4/5Pros: Free shipping (orders over $200), no grey market products, plenty of promotionsCons: Prices and selection
-
www.epinions.com
Rating: 1/5Classic bait-and-switch fraud!! I bought a camera & lens, during their 10% off sale. After getting the runaround for a few days, I was told that they were now run by Ritz camera, my order had been cancelled and I'd have to reorder. they also said that I...
-
www.epinions.com
Rating: 1/5They started off charging me for the lights I ordered using the name RitzCamera. I had no problem with this. My lights were paid for and shipped. After this they charged me again as Photoalley.com. I had a problem with this and called customer service. After 45 minutes on hold I tried their online help. I would get 1 line response every 10 minutes. I stated that I was charged again for the item the day after they shipped it. All they had to reply was "We did not charge you twice sir". My account states differently. The online help was useless. Finally I called my bank and they called photoalley and got the charge removed. I will never use them again for even the simplest of items and recommend you do the same. On the night of the 21st after I got right of the second charge and my order was listed as closed, they billed my card a third time. So after my order was shipped they billed my card two extra times....once in the morning and once at night. When I called to get this taken care of they told me "Your bank probably screwed up."
-
www.epinions.com
Rating: 5/5Camera order did not come when promised. I was charged for two camera's etc. After several e-mails & no satisfication I got a call from the President of Photoalley. He credited back my card expressed the camera and apoligized for the problems. If the...
-
www.epinions.com
Rating: 1/5never buy cameras from photoalley. ordered an Minolta Dimage 304 one month ago, accessories arrived on time, but never the camera. Called their customer service, was told they will submit my concern to someone. I also emailed, but never got reply. Had...
-
www.epinions.com
Rating: 5/5Wonderful! I received my order two days after placing it. It was packaged well and arrived safely. I couldn't be more satisfied and I would definitely shop with them again.
-
www.epinions.com
Rating: 5/5I ordered a Tamron 28-200mm Super Macro II lens for my Canon AF camera on Dec.18, 2001. I received an e-mail the next day indicating that it had been shipped via 2-day FedEx (free shipping!) I received my new lens on Dec.21st, and also a $25 coupon...
-
www.epinions.com
Rating: 1/5It was my worst experience doing transactions online !!!! I ordered the 24-120 nikon lense. They took the order, and noticed me that the item was going to be shipped 2 days later. After 2 days, I checked my order status on its website. I couldn't find...
-
www.epinions.com
Rating: 2/5I ordered a Samsung Digimax 200 from Photoalley because they had the lowest price for this camera. The camera arrived promptly, but the video cable was missing from the box. I sent an email requesting a video cable, but Photoalley stated that I needed to...
-
www.epinions.com
Rating: 4/5Their initial price was higher than others but after the 10% promotional instant rebate and NO shipping charge and NO sales tax to mail to me the price was fantastic! Everything that should have been included was there and it was all brand new. I...
-
www.epinions.com
Rating: 1/5Pros: Sometimes they have good dealsCons: Worst Customer Service. Long deliver time. No contact.
-
www.epinions.com
Rating: 5/5I'm usually very careful about checking out an online merchant before ordering, however I was so delighted with free shipping and no tax from Photo ALley that I purchased my Nikon Coolpix camera first, then. to my horror, read the reviews. I would be terribly remiss if I didn't immediately write this review about the WONDERFUL shopping experience I had with Photo Alley. The camera was shipped the next day by FED EX and arrived one day earlier than expected. The process was seamless-even the phone call to get a tracking number for Fed Ex. I would certainly order from them again.Perhaps Photo alley in the past has deserved their negative reviews. I feel they must have gotten themselves together and improved dramatically from 3 or 4 years ago. I wouldn't hesitate to use them
-
www.epinions.com
Rating: 1/5I placed an order on 12/1 (Sat.) with 2nd Day delivery. After Wed, the online status changed to "ready to ship". The customer service has no way to track your shippment. It was out of stock. I cancelled the order on Fri.But they send me an e-mail said I...
-
www.epinions.com
Rating: 2/5Pros: Great prices. Clear web site. President is extremely attentiveCons: Poor inventory control Poor communication with customers
-
www.epinions.com
Rating: 1/5We returned a monitor unopened to Photo Alley over a month ago and we have yet to receive a refund. We have emailed and called numerous times and we get no response other than "you will receive a refund when we hear from the appropriate department." It has been over a month since the monitor was received back by Photo Alley and no refund!! Emailing or calling them is like talking to a door.
-
www.epinions.com
Rating: 5/5I purchased a 500 GB drive from them with no problems. They delivered as promised in a well protected box. I have since added the drive to my Apple and it works like a dream. The best part was that they have the lowest price of all vendors, big smile.
-
www.epinions.com
Rating: 1/5It was exciting to order the camera I wanted and Photo Alley checked out well with BizRate. So I ordered. That was October 13. Within a couple weeks I started checking about delivery and they could never tell me why they didn't have it in stock and...
-
Rating: 1/5
My order was shipped to the wrong address and eventually returned to them. I called and had to wait over an hour for their customer service rep to pick up. It's been over a month and still my item is not here and the problem is not resolved. HORRIBLE SERVICE. AVOID PHOTOALLEY.COM AND WOLFCAMERA.COM