Lamps Plus

Lamps Plus is a ShopWiki Approved store. (What is an Approved Store?)

• www.epinions.com

  Rating: 2/5

  I ordered a floor lamp and the two bulbs that were included were shattered. Delivery speed varied for different parts of the order. Separate bulbs were delivered in what looked like a homemade cardboard box with random pieces of Styrofoam in it. Amazingly these were not broken although the box was barely together. The replacement bulbs were ordered the same day as receipt of the original package yet are supposedly to be shipped out on the 6th day afterward! Who knows when I will get them.

• www.epinions.com

  Rating: 1/5

  Be sure to ask questions about their products. They give wrong measurements on their website and then refuse to take responsibility when you talk to their customer service.

• www.epinions.com

  Rating: 5/5

  The best selection of lamps I've ever seen!!! The site was easy to navigate, the customer service was friendly, professional, and very knowledgeable. I got my lamps in the time they promised, and in perfect condition! They are beautiful!!! I will shop there again soon for all the lights for my new house!

• www.epinions.com

  Rating: 5/5

  All packages arrived in a reasonable amount of time. I was under the impression that shipping was 2 day UPS. If I had read closer the site claims to ship your order within 2 days from date placed. (I should surely hope so.) All lamps ordered were great. One had a cracked glass panel. Lamps Plus was glad to ship a replacement glass panel right away.(within two days, naturally!) We purchased 7 lamps of various styles totaling appx. $700.00. The web coupons offered totaled appx. $30.00. In store coupons were about $60.00. Phoned Lamps Plus to see if they would honor store coupons over phone. They did even better than $60.00!!!!!!!

• www.epinions.com

  Rating: 1/5

  I originally ordered some mini pendants in early March. I was told they would be shipped in 1 week. 2 weeks later I was told the order was forwarded to a local store for them to ship out. Several weeks later after not receiving them I was told they were on back order till early May. Mid May they told me they were being shipped directly from the mfg in China and they would be in by Mid June. I cancelled the order. On a whim I stopped in a store 30 minutes from my house and there the pendant lights were. They had 6 in stock! I did NOT buy them. I also had ordered a ceiling fan. They called to confirm my zip code and told me the order was going out that day. 2 days later I received an e-mail telling me the fan was on back order and wouldn't be in for 6 weeks. Guess what? When I went into the store, that also was in stock.

• www.epinions.com

  Rating: 1/5

  I ordered a quilt rack on November 3. Today is November 21 and I am still waiting for it. I found out AFTER I placed the order that it was coming from a separate distributor...however no one told me then that it would take this long. I tried to contact them by phone but I got no reply. I finally reached them today...first guy I talked to said he didn't have any information on my order so he transferred me to someone else. I had to tell my story ALL OVER AGAIN TO THIS PERSON. She is kind enough to offer to call the distributor to see what the status is. Bottom line, it just shipped yesterday, from California, and it will be at least another week before I get it. I WILL NEVER SHOP HERE AGAIN!!!

• 

  Rating: 5/5

  I ordered a fluorescent desktop lamp from them. The best part of the order was that this company was the only one to carry this type of lamp. Shipping was pretty slow, it took about 5 days or so, but this is understandable as the order was being received in NYC while the company is located in CA and the chosen method of shipping was by ground. Price was great. The lamp was only $30 which really isn't bad for that type of lamp. Shipping pice was a little excessive at $9, but it was a heavy item...so... I would buy from them again if I ever need a lamp I can't find anywhere else.