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What Every Hotel Guest Knows
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Ready or not, Generation X is fast becoming the dominant customer base for the hotel industry. Do you know the Gen X personality? Are you prepared for the Gen X quirks? This book covers the traits and travel preferences of Generation X. Learn what they look for when selecting a hotel, learn how to treat them, and learn what will bring them back to your hotel again and again.
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The Detecto Professional Hotel Scale is an innovative precision mechanism with fewer moving parts and points of contact. It is consistently accurate and resistant to wear and tear. Features raised dial, heavy duty construction and tough, white baked-enamel finish. Slip-proof vinyl mats. (Base Dimensions 18 1/2" x 13"; Dial Size 7 3/4" diameter) Includes "Weigh Tracker" feature allowing users to mark their weight progress.
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100 Tips for Hoteliers: What Every Successful Hotel Professional Needs to Know and Do
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