|
|
|
|
** For first time installation assistance, the call charge may be waived at Corel's discretion where there are genuine installation and operation issues caused by the operation of your Corel software. Issues identified to be caused by other software conflicts or hardware issues (computer, printer or other equipment) will not be supported.
|
|
|
|
|
|
AspDotNetStorefront offers a variety of support options to fit our customer's needs and budgets. By purchasing support incidents, you will have access to our expert support staff to discuss functionality-related questions either via phone with a U.S.-based support engineer, or using our web and email-based online interface with extended support hours.
|
|
|
** For first time installation assistance, the call charge may be waived at Corel's discretion where there are genuine installation and operation issues caused by the operation of your Corel software. Issues identified to be caused by other software conflicts or hardware issues (computer, printer or other equipment) will not be supported.
|
|
|
9Am To 5Pm Telephone Support (Per Time Zone), Premium Knowledgebase Content, 25Support Incidents, Priority Incident Queue, 1Yr
|
|
|
Escrow Subscription: Your escrow annual subscription license will commence upon completion of a separate License Agreement. This Escrow License Agreement will be sent to you by mail and you should read it carefully before signing, to show your acceptance of the terms enclosed. Return the signed agreement to us and we will confirm our acceptance, by countersigning it and returning a copy to you. If you do not wish to sign the agreement, please contact our Customer Services department to cancel your...
|
|
|
** For first time installation assistance, the call charge may be waived at Corel's discretion where there are genuine installation and operation issues caused by the operation of your Corel software. Issues identified to be caused by other software conflicts or hardware issues (computer, printer or other equipment) will not be supported.
|
|
|
AspDotNetStorefront offers a variety of support options to fit our customer's needs and budgets. By purchasing support incidents, you will have access to our expert support staff to discuss functionality-related questions either via phone with a U.S.-based support engineer, or using our web and email-based online interface with extended support hours.
|
|
|
Priority support 1 1 (provided during normal business hours) provides e-mail based ticket support with a typical 1-4 hour response time. We offer three support options to meet your support level requirements: single, advanced and semi-annual support options are available. Our support technicians will work closely with...
|
|
|
Premium Service is a tiered model of support offerings that allows you to select the level of support that makes the most sense for you and your business. Depending on your level of service, the following benefits are available: priority access to expert resources, 24x7x365; fast and predictable response times; dedicated resources for personalized support; relationship management; access to industry leading support tools.
|
|